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Gift Vouchers

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Gift Vouchers Information

Online Gift Vouchers for any of our jewellery, watches, charms and accessories are an easy and simple way to get something for someone when you are not sure what they want and for those toughest to buy for.

Grace & Co Online Gift Vouchers are sent out to the email address you give us on any particular date you select. You pay for on the date you purchase it and they become valid for 12 months from the date it is sent.

The value of these is up to you. The amount is allocated to the receiver's account on our website in the form of a credit which will sit in their "e-wallet" (a special credit section for our registered customers). This is redeemed at the final stage of our fast, simple and secure checkout.

If the voucher receiver doesn't already have an account with us, they will have to create one using the email address the voucher was sent to. It's easy and simple to set up. This can be done during the checkout process.

Confirmation of the transaction will only be sent to the purchaser once the order is confirmed by us. These can only be cancelled by the person who makes the purchase within 1 hour and will not be marked as valid until an Order Confirmation email has been received.

The voucher value will appear in the account and the option is given to redeem the funds against the cost of purchases in the shopping bag.

If the items that are purchased total less than the gift amount then the remaining funds will stay in their e-wallet to use on their next purchase. If the items purchased exceed the gift amount then the remaining value of the order must be paid for to complete the order.

Any unwanted Online Gift Vouchers cannot be returned and the voucher codes cannot be used to purchase another. Plus, any items bought using these digital gift cards can be returned or exchanged, but not refunded and only additional monies paid over and above the voucher amount will be refunded and a new voucher code will be issued.

Our Online Gift Vouchers are only to be used online and cannot be redeemed in-store.

So, if you're near to one of our stores, you can Click & Collect!